Privacy Policy

1. Introduction

Welcome to Numeric, a product of Zephony Software Pvt Ltd ("Zephony," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Numeric platform.

By using Numeric, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our paid plans ($19.95/month or $199/year)
• Use our services
• Contact us for support
• Subscribe to our newsletter

This information may include:

• Name and contact information (email, phone number)
• Company information
• Account credentials
• Billing address (for paid subscriptions)
• Any other information you choose to provide

2.1.1 Third-Party Sign-In

If you choose to sign in using a third-party service such as Google, we receive your name, email address, and profile picture from your Google account. We use this information solely to create and manage your Numeric account. We do not access, store, or request any other data from your Google account beyond basic profile information.

2.2 Payment Information

When you subscribe to our paid plans, payment processing is handled securely by Paddle, our authorized Merchant of Record. We do not store your credit card numbers or sensitive payment details on our servers. Paddle processes your payment information in accordance with PCI-DSS standards. For more information about how Paddle handles your data, please refer to Paddle's Privacy Policy.

We receive from Paddle only the information necessary to manage your subscription, such as:

• Subscription status and plan type
• Billing cycle dates
• Payment method type (e.g., "Visa ending in 4242")
• Transaction history and invoice details

2.3 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device and usage information (IP address, browser type, operating system)
• Log data (access times, pages viewed, referring URLs)
• Cookies and similar tracking technologies

2.4 Business Data

As part of our service, you may upload business scenarios, financial projections, and other proprietary business information. We treat this data with the highest level of security and confidentiality.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our platform
• Develop new features and functionality
• Communicate with you for customer service and support
• Send you updates, marketing communications, and promotional materials (with your consent)
• Process your transactions and manage your orders
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Service Providers

We share your information with carefully selected third-party service providers who perform services on our behalf. These include:

• Paddle: Payment processing and subscription management (Merchant of Record)
• Hosting providers: Secure data storage and application hosting
• Email service providers: Transactional and marketing email delivery
• Analytics providers: Understanding how our service is used
• Customer support tools: Providing you with assistance

All service providers are contractually bound to protect your data and use it only for the specific purposes we have authorized.

4.1.1 Subprocessors

For transparency, we maintain a list of key subprocessors and service providers we use (including Paddle for payments and others for hosting, analytics, and reliability). Details and links to vendor privacy notices are on our Subprocessors page.

4.2 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, user information may be transferred.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Access controls and authentication mechanisms
• Secure password hashing and storage
• Regular software updates and security patches
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information. You can delete your account directly from your account settings, which will anonymize all personal data.
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your information
• Withdraw Consent: Where we rely on consent (for example, optional analytics or marketing cookies), you may withdraw it at any time. You can do this through the cookie banner when you first visit, via Cookie Preferences in the site footer, or—when signed in—under Account Settings → Privacy & Cookies. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

To exercise these rights, please contact us at privacy@numeric.one. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for strictly necessary purposes (for example, to keep you signed in and to protect security). We may also use optional cookies for analytics and marketing where you allow us to.

When you first visit our site, you can accept all optional cookies, reject non-essential cookies, or customize categories. You can change your choices anytime via Cookie Preferences in the footer, or—when logged in—via Settings → Privacy & Cookies.

Analytics: If you enable analytics cookies, we may use providers such as Mixpanel to understand how features are used. We do not enable optional analytics until you consent.

You can also adjust your browser to block or delete cookies; blocking strictly necessary cookies may affect how parts of the service work.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence (for example, where our service providers or infrastructure are located). Those countries may have different data protection laws. Where required, we use appropriate safeguards—such as contractual protections offered by our vendors (including standard contractual clauses where applicable)—and we rely on vendor agreements that require protection of personal data.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: